Be part of a team that builds differently

At L’Entrepôt de la Réno, we do more than sell building materials—we build strong relationships, proud teams and lasting careers.

Here, every team member matters. Whatever your role, you contribute to a clear mission: making renovations accessible to everyone, without compromising on quality or service.

Working with us means joining a people-focused, dynamic and growing company where team spirit, initiative and enjoyment at work are at the heart of our daily lives.

Want to grow in a stimulating environment, take on meaningful challenges and make a difference for our customers? Welcome to our team.

Email us to apply at rh@entrepotdelareno.com

 

Sales Advisor – Full-time

Location: L’Entrepôt de la Réno, Québec City
Status: Permanent – Full-time
Direct supervisor: Customer Service Manager

About L'Entrepôt de la Réno: 

The customer service agent is responsible for responding to customer inquiries by phone, email, chat or any other digital channel. They provide courteous, prompt and efficient service to ensure customer satisfaction, resolve issues and maintain a positive image of the company.

Job summary:

• Respond to incoming calls and online messages (emails, chats, etc.) professionally.
• Identify customers’ needs and provide them with appropriate solutions.
• Handle complaints or delicate situations calmly, efficiently and professionally.
• Accurately document customer interactions in the CRM system (or other management software used).
• Follow established procedures and comply with service quality standards.
• Collaborate with other departments to resolve complex requests.
• Meet established performance targets (response time, satisfaction rate, etc.).

Required skills and qualifications:

• Customer service experience (an asset).
• Excellent oral and written communication skills in French and English.
• Ability to manage multiple tasks and work under pressure.
• Active listening, empathy and customer focus.
• Proficiency with basic computer tools (email, CRM, office software).
• Ability to work independently or as part of a team.
• Punctuality, reliability and attention to detail.

Want to make a difference?

Apply now by sending your résumé to: rh@entrepotdelareno.com

 

Sales Advisor – Full-time and part-time

Location: L’Entrepôt de la Réno, Brossard, Chicoutimi, Québec City or Trois-Rivières
Status: Permanent – Full-time (Between 30 and 40 hours/week)
Required availability: Evenings, weekends, and some public holidays

About L'Entrepôt de la Réno: 

L’Entrepôt de la Réno is a Québec-based company specializing in the sale of renovation materials, offering outstanding customer service and competitively priced products. We focus on a human, professional, and results-oriented approach.

Job summary:

As a Sales Advisor, you play a key role in the customer experience. You are responsible for guiding customers through their renovation projects, recommending the right products, and closing sales. Your goal is to provide exceptional service while meeting your sales targets.

Main responsibilities: 

• Greet customers warmly as soon as they arrive in the store.
• Listen to customers’ needs and recommend appropriate products.
• Know the products’ features and recommend solutions tailored to each project.
• Close sales and achieve established targets.
• Ensure products are attractively displayed.
• Work collaboratively with the team to ensure an optimal customer experience.
• Maintain the cleanliness and organization of the sales floor.

Candidate profile:

• Sales experience (renovation sector is an asset).
• Comfortable with consultative selling and performance targets.
• Excellent customer service skills, outgoing personality, and professional attitude.
• Strong interest in renovation products, building materials, hardware, etc.
• Team spirit and autonomy.
• Motivated by results and commission potential.
  

Working conditions:

• Flexible schedule including evenings and weekends.
• Competitive base salary + motivating commissions.
• Product training provided upon joining the team.
• Opportunities for internal advancement.

Why join L'Entrepôt de la Réno

• A dynamic environment where your efforts are rewarded.
• A committed and passionate team.
• An attractive performance-based compensation system.
• A growing company offering excellent career opportunities.

Want to make a difference?

Apply now by sending your résumé to: rh@entrepotdelareno.com

 

Forklift Operator – Full-time

Location: L’Entrepôt de la Réno, Chicoutimi, Brossard, Québec City, or Trois-Rivières
Status: Permanent – Full-time (Between 32 and 40 hours/week)
Required availability: We are open every day of the week. The schedule is therefore based on shifts and communicated in advance.

Who are we?
L’Entrepôt de la Réno is a company specializing in the sale of finishing materials for construction and renovation at warehouse prices. As a rapidly growing company, we are looking for dynamic, thorough, and resourceful people to support our logistics operations and provide quality service to our customers.

Your role
Under the supervision of the warehouse manager, you will be responsible for material handling, receiving, storage, and order preparation. You will play a key role in the smooth operation of our branch.

What your days will look like:

• Receive and inspect merchandise (quantity, quality, and condition);
• Ensure products are put away in their designated warehouse locations;
• Keep inventory up to date and participate in managing returns;
• Prepare orders for shipping, process documents, and assist the carrier as needed;
• Ensure the cleanliness and safety of the warehouse and service counter areas;
• Load and unload trucks using a forklift (training provided as needed);
• Perform any other related duties as required by the team.

What we’re looking for:

• You are self-motivated, thorough, and able to work under pressure;
• You are a strong team player and provide excellent customer service;
• You are in good physical condition and comfortable with manual work;
• You have material-handling experience (6 months or more—an asset);
• You have experience as a forklift operator or hold a forklift operator’s card (an asset);
• You reside in Canada and hold Canadian citizenship or a valid work permit.

Why work with us?
Do you want to work in a motivating environment with a team that takes pride in doing things differently? At L’Entrepôt de la Réno, you’ll find a stable job, challenges to take on, and opportunities for advancement within a growing company.

Send us your application now and come build an exceptional customer experience with us: rh@entrepotdelareno.com 

Ready to build the future with us?

We believe in the potential of committed and curious people. If you want to grow within a rapidly expanding company with a culture focused on impact and collaboration, send us your application now! rh@entrepotdelareno.com