Be part of a team that builds differently

At L’Entrepôt de la Réno, we don’t just sell building materials — we build strong relationships, proud teams, and lasting careers.

Here, every team member counts. No matter your role, you contribute to a clear mission: making renovations accessible to everyone, without compromising on quality or service.

Working with us means joining a human, dynamic, and fast-growing company where team spirit, initiative, and enjoyment at work are at the heart of our daily life.

Do you want to grow in a stimulating environment, take on real challenges, and help make a difference for our clients? Welcome to our team.

Write us an email to apply to rh@entrepotdelareno.com

 

Sales Advisor – Full Time

Location: L’Entrepôt de la Réno, Quebec City
Status: Permanent – Full Time
Supervisor: Customer Service Manager

About L’Entrepôt de la Réno: 

The customer service agent is responsible for responding to customer requests by phone, email, chat, or any other digital channel. He/she ensures courteous, prompt, and efficient service to guarantee customer satisfaction, resolve issues, and maintain a positive company image.

Job summary:

• Respond professionally to incoming calls and online messages (emails, chat, etc.).
• Identify customer needs and provide appropriate solutions.
• Handle complaints or delicate situations calmly, efficiently, and professionally.
• Accurately document customer interactions in the CRM system (or other management software used).
• Follow established procedures and adhere to service quality standards.
• Collaborate with other departments to resolve complex requests.
• Achieve set performance goals (response time, satisfaction rate, etc.).

Required skills and qualifications:

• Customer service experience (an asset).
• Excellent oral and written communication skills in French and English.
• Ability to manage multiple tasks and work under pressure.
• Good listening skills, empathy, and customer orientation.
• Proficiency with basic computer tools (email, CRM, office software).
• Ability to work independently or as part of a team.
• Punctuality, reliability, and attention to detail.

Want to make a difference?

Apply now by sending your CV to: rh@entrepotdelareno.com

 

Sales Advisor – Full Time

Location: L’Entrepôt de la Réno, Quebec City or Trois-Rivières
Status: Permanent – Full-time (Between 30 and 40 hours/week)
Required availability: Evenings, weekends, and certain holidays

About L’Entrepôt de la Réno: 

L’Entrepôt de la Réno is a Quebec-based company specializing in the sale of renovation materials, offering outstanding customer service and competitively priced products. We emphasize a human, professional, and results-oriented approach.

Job summary:

As a Sales Advisor, you play a key role in the customer experience. You are responsible for guiding customers in their renovation projects, recommending the right products, and closing sales. Your goal is to provide exceptional service while meeting your sales targets.

Main responsibilities: 

• Greet customers warmly upon their arrival in the store.
• Listen to their needs and recommend appropriate products.
• Know product features and propose solutions adapted to each project.
• Close sales and achieve set targets.
• Ensure product presentation.
• Work collaboratively with the team to ensure an optimal customer experience.
• Maintain cleanliness and order of the sales floor.

Profile sought:

• Sales experience (renovation sector is an asset).
• Ease with consultative selling and performance targets.
• Developed customer service skills, interpersonal skills, and professional attitude.
• Strong interest in renovation products, materials, hardware, etc.
• Team spirit and autonomy.
• Motivation through results and commission potential.
  

Working conditions:

• Flexible schedule including evenings and weekends.
• Competitive base salary + motivating commissions.
• Product training offered upon starting the position.
• Opportunity for internal advancement.

Why join L’Entrepôt de la Réno

• A dynamic environment where your efforts are rewarded.
• A committed and passionate team.
• An advantageous compensation system based on performance.
• A growing company offering great career opportunities.

Want to make a difference?

Apply now by sending your CV to: rh@entrepotdelareno.com

 

Forklift Operator – Full-time

Location: L’Entrepôt de la Réno, Quebec City or Trois-Rivières
Status: Permanent – Full-time (Between 32 and 40 hours/week)
Required availability: We are open every weekday. The schedule is therefore determined by shifts and communicated in advance.

Who are we?
L’Entrepôt de la Réno is a company specialized in the sale of finishing materials for construction and renovation at warehouse prices. Growing rapidly, we are looking for dynamic, rigorous, and resourceful people to support our logistics operations and ensure quality service to our customers.

Your role
Under the supervision of the warehouse manager, you will be responsible for handling, receiving, storing, and preparing orders. You will play a key role in the smooth operation of our branch.

What your days will look like:

• Receive merchandise and verify it (quantity, quality, condition);
• Ensure product placement in designated warehouse zones;
• Keep inventory up to date and participate in managing returns;
• Prepare orders for shipment, process documents, and assist the carrier as needed;
• Ensure cleanliness and safety of the storage area and service counter;
• Load/unload trucks using a forklift (training provided if needed);
• Perform any other related tasks as needed by the team.

What we are looking for:

• You are autonomous, rigorous, and able to work under pressure;
• You have a good team spirit and excellent customer service;
• You are in good physical shape and comfortable with manual work;
• You have experience in handling (6 months or more – an asset);
• You have experience as a forklift operator or hold a forklift operator card (an asset);
• You reside in Canada and hold Canadian citizenship or a valid work permit.

Why work with us?
You want to work in a motivating environment, with a team proud to do things differently? At L’Entrepôt de la Réno, you will find a stable job, challenges to take on, and advancement opportunities within a growing company.

Send us your application now and come build with us an exceptional customer experience: rh@entrepotdelareno.com 

Ready to build the future with us?

We believe in the potential of engaged and curious people. If you want to grow in a rapidly expanding company, with a culture focused on impact and collaboration, send us your application now! rh@entrepotdelareno.com